On behalf of our clients receiving medically tailored meals, we want to thank you for your interest in volunteering for Homebound Meals, Inc. We are confident that your time will be well spent. Whether you are delivering, sharing a smile or spending a few moments to talk, please be assured that you are enriching a day in the life of a Homebound Client!
As a volunteer, you are the lifeblood of Homebound Meals. The staff at Homebound Meals knows your time is very valuable and will do everything we can to make deliveries easy to manage and your time more rewarding. The Homebound Staff is also committed to doing the following:
- Maintain a predictable, timely delivery schedule
- Provide directions and clear addresses
- Respond promptly to any questions or concerns you have about the program
- Provide written information and educational materials when we consider it to be a helpful tool
- Provide Training
At the same time, we count on our volunteers to be courteous and friendly to our clients (regardless of their temperament). Remember, you may be the only person they see that day. It is your responsibility to share any concerns you have about the health or safety of a client with Homebound Meals. In addition, we trust that you will drive carefully, abide by all traffic laws and maintain ongoing insurance coverage as required by law.
Homebound Meals is eager to have you join our dedicated group of volunteers and we thank you in advance for your commitment to deliver meals to our Homebound clients.
Homebound Meals, Inc. of Fort Wayne, Indiana, is a proud member of the Meals On Wheels Association of America.
Thank you for your interest in Homebound Meals, Inc.
There are elderly, sick, or disabled people in Fort Wayne who don’t eat at least one nutritional meal every day. They are unable to make a meal for themselves, or get to the grocery store. They are alone and often do not see anyone during the day. They are sick and need a special diet. Often they are senior citizens who have worked their entire life but find themselves without much money and cannot afford assistant living or a nursing home. Some of the people are younger but are disabled or on disability.
The Homebound Meals, Inc. mission: “To enhance the quality of health and life of the homebound community by the delivery of the hot nutritional meals and the visits of the volunteer drivers.” Homebound Meals, Inc. deliver medically tailored meals to clients who, due to age, illness, or disability, cannot provide adequate meals for themselves. For many people this support allows them to remain in their own home. For others, it is a short-term assistance when a medical problem occurs and they are unable to prepare meals.
Homebound Meals, Inc. in Fort Wayne was founded in 1971. The backbone of the program is the approximately 140 drivers who volunteer their time and the use of their vehicles and gas to deliver meals. Many of our drivers have delivered for years. The meals are delivered from St. Joseph Medical Center, Rehabilitation Hospital at Lutheran and Parkview Hospitals.
Drivers are needed at all locations. We deliver 20 routes a day, five days a week during the noon hour. The time needed to drive a route is approximately an hour and a half. We provide detailed directions to the clients’ homes. Not only do the drivers deliver the meals to the clients, they often become friends with the people they serve. At times the driver may be the only friendly face the client sees. With other clients, the delivery will remind the client it is time to eat.
We have several drivers who travel. Homebound Meals can hold a driver’s route and day for about 8 weeks. If vacation/travel extends beyond that we may not be able to guarantee the same spot. Especially if you are gone during the winter season. If you can find your own sub during that time and let us know so we can train them etc. We are happy to hold the route for you!
Volunteer delivery schedules can be altered. Most of our drivers deliver on a set day once each week. Some deliver a few times a month. Some drivers sign up to be substitutes.
We need your help.
Please consider becoming a volunteer driver with Homebound Meals. We need help from people like you to continue our mission. Please call us at 260-422-3296 or email us at firstname.lastname@example.org.
Homebound Meals, Inc. delivers from different locations. The locations are Rehabilitation Hospital at Lutheran, St. Joseph Hospital, Parkview Regional Medical Center and Parkview Randallia. If we are unable to deliver meals due to bad driving conditions the facilities will be notified no later than 7:00 A.M. The Executive Director will make the decision to cancel the meals and to notify the facilities. If a client cancels a meal, the facility will be notified by 7:00 A.M.
Rehabilitation Hospital at Lutheran: 7905 W Jefferson Blvd. Fort Wayne, Indiana 46804.
Drivers will pick up the meals Monday through Friday at 10:30 AM at the dock area in the rear of the Hospital by the dumpsters. All units will be returned to this area. The main kitchen will be responsible for returning all units to the kitchen to be cleaned and stored.
St. Joseph Hospital: 700 Broadway Fort Wayne, Indiana 46802.
Drivers will pick up the meals Monday through Friday at 11:00 AM at the Van Buren entrance of the St Joseph Hospital. All units will be returned to the Van Buren entrance. The main kitchen will be responsible for returning all units to the kitchen to be cleaned and stored.
Parkview Regional Medical Center 11109 Parkview Plaza Dr, Fort Wayne, IN 46845.
Drivers will pick up the meals Monday through Friday at 10:45 AM the Dock Entrance #4 at the backside of the complex. All units will be returned to this area. The main kitchen will be responsible for returning all units to the kitchen to be cleaned and stored.
Parkview Randallia 2500 E State Blvd, Fort Wayne, IN 46805.
Drivers will pick up the meals Monday through Friday at 11:00 AM at the Parkview Randallia dock area at the rear of the buildings. All units will be returned to this area. The kitchen will be responsible for cleaning and storing the boxes.
INSTRUCTIONS FOR THE VOLUNTEER HBM DRIVER
- Use Homebound Meals office telephone number at the top of all route sheets whenever necessary. The office is open Monday to Friday 8:00 AM to 12:30 PM, phone number 260-422-3296.
- Be dependable and punctual at your assigned facility on the day you drive. Call the office if you have car trouble or are delayed in some manner.
- Call the office as soon as possible to tell us if you need a substitute on your assigned day.
- Check the hot and cold boxes before you leave the facility to make sure you have the correct meals and clipboard with directions for your route.
- Check route sheets for changes and cancellations. We will bring them to your attention when we call the day a volunteer drives.
- Enter and leave the client’s home with a cheerful word. Remember that you are bringing something of the outside world to the client. You may be the only person the client sees that day.
- Chat with the client while serving the meal, but remember, too much time spent at each home may not give those at the end of the route a hot meal.
- Encourage the client to eat the meal while it is warm.
- Be alert in observing such things that may cause accidents such as the smell of gas, running water, etc.
- Encourage the clients to tell their family if you notice a medical problem that should be looked. Call the Home Bound Meals office with ANY concerns you have regarding a client. If the situation is critical, call 911 first, then the office.
- Check with a neighbor or apartment office if the client is not home when you deliver, if possible.
- Call the office if you have problems on your route: if a client is not at home or there is a medical problem. The office will follow up to make sure the client is all right.
- Encourage the clients to phone the office before 7 a.m. if they wish to cancel meals.
- Phone the office from the client’s home if there is an error in packed food boxes. We will try to correct the problem.
- Correct the route sheet if directions are wrong or if you have a better route. Please call the office with corrections.
- Write your exact mileage at the bottom of the sheet. This information is important for year end statistics.
- Leave facility clipboard, route sheet, and boxes at facility when you complete the route. The office emails you your own route sheet copy every Friday.
- Be careful not to ask questions that will encourage talking at length about bad health.
- Please do not criticize the food, rather make a note if the client complains food is consistently poor and call the office.
- Remember we do not deliver on New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and the day after, and two days at Christmas Day. If meals are cancelled due to weather, Homebound Meals will have a message recorded on 260-422-3296, be included in the closing ribbons run at the bottom of the 3 major television stations in Fort Wayne and will notify WOWO radio for their broadcast. We will also include this information our Facebook page.